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Select Operation Center

Please choose the operational dashboard you want to enter for this session.

Outage Manager (Surf4Life) Surf4life ISP

Monitor fiber OLT estates, active outages, correlation groups, and network configuration.

Surveillance Center I3S Cameras

Track remote camera surveillance sites, status outages, claims, and response team collaboration.

Capacity Command Surf4life ISP

Analyze backhaul link headroom, track circuit IDs, adjust link speeds, and request capacity upgrades.

CPE Manager Lumos TR-069

Provision and monitor customer premises routers, check optical line levels, and query active sessions.

Sitewatch Docker Agent

Monitor remote local devices (routers, NVRs, local switches) locally via deployed Docker container.

Solar Division SunSynk Fleet

Monitor battery storage State of Charge, real-time load, active solar generation, and grid status.

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Analyst
Outage Manager (Surf4Life) Camera Division (I3S) Sitewatch (Docker) Capacity Command CPE Manager (Lumos) Sessions Monitor Solar Division
Tenant & Site Map

© 2026 Nexco NetOps

App Version: 1.0.0 (Phase 1)

NOC Duty:
Offline
Connecting to Iris Pipeline...
Active Outages 0
Claims Pending 0
Avg. Resolution (MTTR) 0m
Total Outage Events 0
Report Period: to
Status Alert ID Tenant / Site Device & Message Internal Ticket FNO Ticket Duration Escalation NOC Claim
Loading incident logs...
Showing 0–0 of 0 alerts
ALT-0000 OLT Device Name
DOWN (Active Outage)

Alert Metadata

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0 Users

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Running...
0h 00m 00s

Correlated Incident Group

The following devices at this site are affected by this consolidated outage. Their durations are grouped under this master event to protect your SLA metrics.

NOC Ownership & Team

This alert is currently unassigned. Please claim ownership.
UN
Dave Claimed 2 hours ago
Response Team (Joined Operators)
No other operators joined yet.

Manual Incident Linkage

Human Association: You can manually group this claimed alert under another active master outage to consolidate operational tracking and SLA records.
Associated Incident: This device is manually grouped under master incident ALT-XXXX.

Post-Incident Reporting

Incident Resolved: You can now generate a formal print-ready Reason For Outage (RFO) post-mortem report summarizing times, comments, and audit trails.

Administrative Override

This outage is active. As an administrator, you can manually resolve this incident if the external system is offline or resolved locally.

Incident Details & Root Cause

Set N/A
Set N/A

Incident Comments Feed (Facebook-Style)

Incident Audit Trail

Outage registered in database by System at 2026-05-26 18:00

Settings

Build New Site

Register New OLT Device

Device Registry & Deletion

Deleting a device triggers safe DB cascades that automatically purge related historic alerts.

Site Settings & Link Speeds

Update Circuit IDs and Backhaul Link speeds for active sites in the network.

Discovered / Unadopted Devices

The following OLT devices were discovered automatically from live webhooks. Please assign them a Site and friendly name.

Device Mappings & Relocation

Update friendly names or relocate OLT devices to different sites. All historical alerts and active outages will safely follow the new mapping.

OLT ID
Display Name
Target Site
Actions

Team Accounts & Member Invites

Invite new operators. The system will generate a unique setup token you can share immediately.

Invite generated successfully!
Active Setup Links (Simulation Invite Queue):
Registered Team Roster
User role updated successfully!

NOC Team Performance Scorecard

Monitor operator punctuality, shift overtime, MTTA response times, and SLA compliance.

Operator Shifts On-Time Avg Late Overtime Claims Avg MTTA SLA Rate Diligence

Shift Takeover Confirmation

Other operators are currently active on this shift tier. Select your clock-in action:

Active Incidents Handover Briefing

Please review the current active outages you are taking over and their latest updates:

Incident Downtime Reference Latest Update